- We will do a refund within 7–14 days of purchase provided the stock is in the same condition as it was when we sent it out and not opened.
- In communicating with us, please provide the original invoice nr.
- We will only process credits once we have the stock in hand.
- We will not take any stock with an expiry date within 5 months of the request.
- We will not take any damaged stock or opened stock back. Anything that we receive that does not meet our FSA requirement for resale—we will return to you.
- There is a 20% handling fee that will be deducted from any credit given on our small boxes unless the product was given incorrectly from our side.
- We credit you on our system or refund into a bank account.
Please return the goods via courier to 6 Holding Road, Benoni Orchards.
Please DO NOT use the physical address for post.

























